Why won't my license work

Forum Admin

I am trying to upload my license to unlock AtScale but I keep getting errors...help? 

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  • Comment author
    Forum Admin

    There are a few common issues people come across, check these out and you should be good to go 

     

    • Make sure you have live internet connection from where AtScale is deployed so that it can connect to the License Server endpoint, you can use the CURL command below to validate  

    curl -v http://license-comm-us.atscaleservices.com/
    • Make sure there are no trailing whitespaces in your license when you copy/paste it in
    • Once submitted if you see UI errors refresh your browser 



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