In some rare cases, AtScale support would ask users to update certain custom hidden engine properties.
For example, update "query.drillToRaw.columnCountThreshold" to "10".
Here are the step-by-step instructions on updating a hidden custom engine property:
- Log into Design Center as an Admin user
- Navigate to SETTINGS => Organization Settings => Engine => Overview
- In the SHOW CUSTOM SETTINGS, update the value of the SETTING NAME to "query.drillToRaw.columnCountThreshold" and the SETTING VALUE to "10."
- Click Save, then Message "Custom Setting Saved" should be displayed in the lower right corner.