Policies & Guides

  • AtScale Technical Services - Customer Guide

    July 2024 This guide details how AtScale’s Technical Services team supports customers.  It is reviewed regularly and can be expected to change over time.     Introduction and Wel...

  • AtScale Product Lifecycle Support Policy

    This policy is intended to assist customers with planning their AtScale software deployment and lifecycle management. Revision History This policy document is reviewed regularly an...

  • Containerized AtScale Support Statement

    Overall Support Position AtScale’s container technology is modeled for Kubernetes orchestration and installation is designed for Helm Chart deployment. Containerized AtScale is pro...

  • How to Access AtScale Documentation

      The AtScale documentation site grants access to approved users based on their name and email. You can access our product documentation directly by selecting Allow through a one-t...